John Stevens  —

TOP 30 HostsTo date, we’ve tracked over 30 different web hosting companies over a period of 35-months.

Including many ‘popular’ hosts, such as Bluehost, HostGator and iPage.

Here’s what we did in order to find out best web hosting:

  1. Signed up with 30 most popular web hosts.
  2. Set up blank (WordPress) website.
  3. Tried out their customer support.
  4. Started to monitor their uptime and speed (since June, 2015).
  5. Published reviews (and still accepting user reviews).

Full comparison table (uptime, load time, support quality, cost and more) can be found on Google Spreadsheet here. If you’re into more detailed (last months data), check this live statistics page.

 

10 Best Web Hosting Services in 2017

Earnings disclosure: Some of the web hosting services listed on this page contain affiliate links. This helps us to cover the expenses of testing and analyzing each web host. Thanks for your support.

HERE’S A LIST OF 10 BEST PERFORMING WEB HOSTING SERVICES BY UPTIME, LOAD TIME AND SUPPORT:

 

#1. HostGator Cloud: Most Reliable Host


HostGator Cloud Review Load time: 521ms (3rd in speed)
Uptime: 99.99% (1st in uptime)
Cost: $2.99/mo (monthly plan)
SupportLive Chat (avg. response ~3min)

Host with HostGator Cloud Hosting

Founded in 2002, hosting 600,000+ websites. Most reliable web host by average uptime and load time on our test sites.

Pros of HostGator Cloud:

  • Very strong uptime of 99.99% (last 12 months)
  • Top 3 in speed (521ms load time)
  • Cheap pricing
  • Extremely user-friendly
  • Good, quick support (live chat)

Cons of HostGator Cloud:

  • Higher renewal fees
  • No social support channels available

HostGator was founded in October 2002 and is owned by Endurance International Group (EIG). In September 2009, the company reached 200,000 customers. By 2013, this number grew to 400,000.

Our test revealed an uptime of 99.99% over 12 months, which is which is .20% higher than the industry average of 99.79%. We’ve never seen an uptime like this from any other host.

HostGator Cloud is also top three in speed, with a speed of 504ms. This is nearly twice as fast as the industry average of 1059ms. Only A2 Hosting and SiteGround beat HostGator Could when it comes to speed.

Additional (important) features:

  • Free site transfer
  • Daily backups
  • Automatic malware removal
  • Global CDN
  • Unmetered storage/bandwidth on all of their cloud plans
  • Phone, email, and live chat customer support

The cost is $4.95/mo for the lowest plan and all the way up to $9.95/mo for the most advanced one. However, you can get HostGator’s Cloud hosting for only $2.99/mo with our exclusive discount. They also offer a 45-day money back guarantee, which is an awesome bonus if you want to test them out.

 

#2. SiteGround: Best WordPress Hosting


SiteGround reviewLoad time: 483ms (2nd in speed)
Uptime: 99.98% (4th in uptime)
Cost: $3.95/mo (1 year plan)
SupportLive Chat (avg. response ~2min)

Host with SiteGround Hosting

SiteGround.com is an officially recommended by WordPress.org. Founded in 2004, hosts 800,000 websites worldwide. BBB Rating of “A”.

SiteGround Pros:

  • High uptime (99.98%)
  • Top 2 load time (~483ms load time)
  • Knowledgeable customer support
  • High-performance WordPress hosting available on all plans
  • Free security add-ons
  • Easy e-Commerce installs
  • Transfers for existing websites are free
  • Affordable pricing

SiteGround Cons:

  • “Setup fee” for monthly billing
  • Storage space is limited

SiteGround was founded in March of 2004 and is an independent, privately owned company. The company hosts 800,000 domain names worldwide, with data centers across the United States, Europe, and Asia. This host is recommended across tons of different forums and blogs, but it’s officially recommended by WordPress.org, Joomla and Drupal.

Since the SiteGround platform is built on Linux containers, unexpected traffic spikes aren’t an issue.

The company was also the first to introduce ‘account isolation’ technology for client security.They also built their own server monitoring that monitors servers every 0.5 seconds, fixing any issues automatically. As a result, uptime with SiteGround is great.

We found an average uptime of 99.98% on our SiteGround test site, which is .19% better than the 99.79% industry average. Load times are also consistent. Our SiteGround test site achieved average page loading times of 483ms (last 12 months). That’s among the quickest load times we’ve seen.

Additional features:

  • Free site transfer
  • Free SSL (HTTP/2)
  • WordPress oriented customer support
  • Platform built on Linux containers
  • “Account isolation” technology

Pricing for SiteGround is incredibly affordable. In fact, it’s only $3.95 per month at the cheapest. At most, using this host will set you back $11.95 every month. Domain prices start from $9.95. They offer a 30-day money back guarantee, too.

 

#3. A2 Hosting: “Fastest” Web Hosting


A2 Hosting Review

Load time: 392ms (1st in speed)
Uptime: 99.94% (11th in uptime)
Cost: $3.92/mo (Two year plan)
SupportLive Chat (avg. response ~8min) 

Host with A2 Hosting

Founded in 2002 (USA) and currently hosting 200,000+ websites. Fastest page load time for our WordPress test site.

A2 Hosting Pros:

  • Fastest page load time
  • Fast and efficient customer support
  • Free ‘HackScan’ keeps your site secure
  • Compatible with most Content Management Systems (CMS)
  • 30-day money back guarantee

A2 Hosting Cons:

  • Uptime should be better
  • More expensive than average
  • Some restrictions on the cheapest plan

A2 Hosting was first established as Inquinet in August of 2001. By March 2003, they changed their name to A2 Hosting. The company is independent and founder-owned, and nearly 200,000 websites are hosted with A2 Hosting, according to BuiltWith.

They don’t run the same flashy advertising campaigns as some other web hosts, but they don’t need to. Their uptime and page loading speed times speak for themselves. A2 also has an A+ rating with the BBB.

Additional features:

  • Unlimited Storage
  • Unlimited Bandwidth
  • Free SSL
  • Easy account activation
  • cPanel dashboard

Their cheapest shared hosting plan (Lite) will set you back $3.92 per month if you’re willing to commit to them for 24 months. The Turbo plan, which is the most expensive option, is $9.31 per month.

A2 Hosting offers a 30-day money back guarantee, so you can get your money back if you aren’t happy with their features and services.

 

#4. InMotion Hosting: Best “Small Business” Hosting


InMotion ReviewLoad time: 644ms (6th out of 30)
Uptime: 99.97% (6th out of 30)
Cost: $2.95/mo (3 year plan)
SupportLive Chat (avg. response ~7min)

Host with InMotion Hosting

Founded in 2001 and hosting 300,000+ domains. US based company with a fairly knowledgable customer support.

InMotion Hosting Pros:

  • Good uptime (99.97%)
  • Fast page load time (~644ms)
  • Customer support is fast and knowledgeable
  • Cheap pricing, free domain name
  • Site transfers and data backups are free
  • Very secure hosting

InMotion Hosting Cons:

  • Low pricing ($2.95/mo) is only for 24+ months
  • No instant activation for people outside the USA
  • Some minor plan limitations

InMotion was founded in 2001 and was co-founded by Sunil Saxena and Todd Robinson. The company is privately owned. In the 16 years since the company was founded, InMotion’s customer base has grown to include over 300,000 domains.

We achieved an average uptime of 99.97% over 12 months on our InMotion test site. That’s 0.18% better than the industry average. Our uptime was consistent from month-to-month, too.

We experienced average page loading times of 644ms. That’s 67% faster than the average loading time of 1059ms.

Additional features:

  • WordPress Oriented Hosting
  • Unlimited storage and bandwidth
  • Easy installations of CMSs and apps

Plans start out at just $2.95 a month, which is insanely affordable. But there’s a slight catch: That rate only applies to the three-year plan. However, the company also offers a 90-day money back guarantee, which is much longer than the usual 30-day guarantee that web hosts provide.

There are a four-step signup process and security verification to use InMotion hosting, but don’t let the extra steps deter you from this host.

 

#5. Bluehost: Best Web Hosting for Bloggers


Bluehost reviewLoad time: 510ms (4th out of 30)
Uptime: 99.98% (6th out of 30)
Cost: $2.95/mo (3 year plan)
SupportLive Chat (avg. response ~9min)

Host with Bluehost Hosting

One of the most popular web hosts, hosting more than 2,000,000 websites and blogs since 2003. Officially recommended by WordPress.org.

Bluehost Pros:

  • Strong uptime of 99.98% (Top 5)
  • Fast page loading (510ms)
  • Low-cost introductory pricing ($2.95/mo)
  • Good security options
  • Tons of integrations and apps
  • “Official” WordPress.org recommended host

Bluehost Cons:

  • Customer support could be faster
  • Cheap price only comes with 36-month plan
  • Site migrations aren’t free
  • Not truly “unlimited”

Bluehost was founded in 2003 and is owned by Endurance International Group (EIG), who owns many other web hosts like HostGator. Bluehost is the web host for over 2 million websites, making it one of the most-used web hosts on the market. Bluehost is also officially recommended by WordPress.org.

Bluehost’s uptime is almost perfect at 99.98%. That’s higher than the industry standard, and we only experienced 1 hour of downtime throughout the entirety of our testing period.That puts Bluehost in the top 5 web hosts when it comes to uptime.

Page loading only took 552ms, meaning that people won’t bounce off of your site due to slow loading times if you choose Bluehost as your web host.

Additional features:

  • Free Domain Name
  • 24/7 Support
  • 30-day money back guarantee.
  • Free domain
  • Easy signup
  • Simple WordPress Installation

If you want to commit to a three-year package, Bluehost will only cost you $2.95 a month. For one year of Bluehost service, in comparison, you’ll pay $8.99 per month. The company also offers a 30-day money back guarantee.

 

6. A Small Orange: Best New Hosting Provider


A Small Orange ReviewLoad time: 679ms (7th out of 30)
Uptime: 99.94% (12th out of 30)
Cost: $5.92/mo (1 year plan)
SupportLive Chat (avg. response ~14 min)

ASO Pros:

  • Strong uptime of 99.94%
  • Quick load times (58% faster than average)
  • Friendly and helpful customer support
  • Inexpensive pricing
  • Honest and transparent business approach
  • 90-day money back guarantee

ASO Cons:

  • Risks for exceeding their limits (500mb storage only)
  • No phone support available
  • Poor reputation management

A Small Orange was founded in 2003 and is owned by Endurance International Group (EIG), a massive web hosting company. To date, 44,636 websites have been hosted by A Small Orange, according to BuiltWith.

When we created a test site, we found an uptime of 99.94% over a 12 month period. That’s 0.15% better than the industry average of 99.79%.

We also found that A Small Orange had load speeds that were 58% faster than the industry average: 679ms.

Additional features:

  • Ease of signup
  • No upsells
  • Instant account activation
  • One-click app and CMS installation

Across the web, the host has a reputation for having reviews that aren’t very positive, which is contrary to our own review. Their cheapest shared hosting plan will only cost you a total of $71 per year. That’s only $5.92 per month. Plus, they don’t have any hidden fees or strange requirements to guarantee these prices.

They also offer a 30-day money back guarantee.

 

#7. Site5 Hosting: Best for Web Designers


Site5 ReviewLoad time: 730ms (10th out of 30)
Uptime: 99.95% (9th out of 30)
Cost: $6.95/mo (2 year plan)
SupportLive Chat  (avg. response ~8min)

Site5 Pros:

  • Page load times are slightly above average (730ms)
  • Good customer support
  • Their free trial is really free
  • 45-day money back guarantee
  • Free site transfers
  • Advanced features are included in standard plans
  • Ability to choose server location

Site5 Cons:

  • Below average uptime of 99.95%
  • Pricing is misleading and expensive

Site5 was founded in 1999. The web host was purchased by Endurance International Group (EIG) in 2017. Currently, more than 30,000 people trust their site to Site5.

They boast multiple servers in  North America (U.S. and Canada), South America (Joao Pessoa and Sao Paulo, Brazil), Europe (U.K., Netherlands, Romania, and France) and Asia (Singapore and China).

Uptime with Site5 is as high as 99.95% in our experience, which puts them in the top 10.

When we built our Site5 test site, we put load times to the test for 12 months. They were 50% faster than average with load speeds of 730ms in comparison to 1059ms.

Additional features:

  • No upsells
  • Quick activation
  • Free domain
  • Easy installation of apps and CMSs

However, their pricing plans are a bit difficult to understand. It’s only $6.95 per month to use Site5, but you have to commit to using their services for two years and pay upfront for the entire package.

They don’t seem to offer a true month-to-month pricing plan, but there is a 30-day free trial offer, and a 45-day money back guarantee.

 

#8. GreenGeeks: Best Green Web Hosting


GreenGeeks reviewLoad time: 1032ms (18th out of 30)
Uptime: 99.95% (10th out of 30)
Cost: $3.95/mo  (3 year plan)
SupportLive Chat (avg. response ~12min)

GreenGeeks Pros:

  • Strong uptime of 99.95%
  • Good customer support with fast answers
  • Free domain name and website migration
  • Environmentally friendly
  • 30-day money back guarantee
  • Nightly backups

GreenGeeks Cons:

  • Slow performance
  • Industry-standard pricing tricks
  • Questionable refund policy

GreenGeeks was founded in 2006 and appears to be a privately owned company. They’ve served over 35,000 customers and host more than 300,000 websites.

The company is an official partner of the Environmental Protection Agency (EPA) and the Bonneville Environmental Foundation (BEF).

We found an uptime of 99.95% over a 12 month period. While this isn’t the 99.9% the company claims to provide, it’s still strong. In fact, it’s 0.16% higher than the average industry uptime.

In comparison to other hosts on our list, we found slow load times with GreenGeeks: only 1032ms compared to the industry average of 1059ms.

Additional features:

  • Free domain
  • Ease of signup
  • No upsells
  • Instant activation
  • Easy installation of apps and CMSs

The company has been offering a monthly rate of only $3.95 on their website if you sign up for three years, and they also offer a 30-day money back guarantee. Otherwise, GreenGeeks will cost you $9.95 each month.

Their refund policy is questionable, though. Read ourin-depth review on GreenGeeks for more information.

 

#9. HostPapa: Best for Small Websites


HostPapa reviewLoad time: 1047ms (19th out of 30)
Uptime: 99.97% (8th out of 30)
Cost: $3.95/mo (3 year plan)
SupportLive Chat (avg. response ~4min)

HostPapa Pros:

  • Above average uptime (99.97%)
  • Extensive support options
  • Proactive security features
  • 30-day money back guarantee
  • Free site migration

HostPapa Cons:

  • Average speed
  • Misleading pricing
  • High renewal costs and additional fees
  • Poor customer support

HostPapa was founded in 2006 and is privately owned. According to BuiltWith, 199,553 websites are hosted with HostPapa. The company claims to be “America’s #1 small business website host.”

We found an above average uptime when we created a HostPapa test site. Over the course of 12 months, our uptime average was an astounding 99.97%. That’s 0.18% above the industry average.

But loading speeds could be faster.

Over the 12 months that we tested out speeds, HostPapa averaged a 1047ms page loading time, which isn’t outstanding when compared to the 1059ms average of competitors. We even saw speeds as slow as 1,744ms during one month.

Additional features:

  • Easy signup process
  • Easy installation of apps and CMSs
  • Free domain

HostPapa’s plans are full of pricing tricks, like requiring long-term commitment to get the lowest price of $3.95 per month. HostPapa also comes with a 30-day money back guarantee.

 

#10. DreamHost: Best “No cPanel” Host


Load time: 870ms (13th out of 30)
Uptime: 99.76% (22nd out of 30)
Cost: $4.95/mo (1 year plan)
SupportLive Chat (avg. response ~13min)

Pros:

  • Strong uptime of 99.76%
  • Page loading times are 18% faster than the competition
  • Knowledgeable and friendly customer support
  • You get “free days” for downtime
  • Bandwidth is truly unlimited

Cons:

  • One of the more expensive options available
  • “One size fits all” plan only
  • No cPanel (but DreamHost’s control panel is great)
  • Possible delayed setup

DreamHost was founded all the way back in 1996, so they’re basically veterans when it comes to web hosting. They’re owned by New Dream Network, LLC, and they host over 1.5 million websites, blogs, and apps.

The company will also credit you for a day’s service for each hour of interrupted service, so you’ll get money back if their servers are down, which is great news.

Over 12 months, we saw an average uptime of 99.76% on our DreamHost test site. That’s 0.13% higher than the industry average.

Page load times with DreamHost are fast. In fact, page loading speed times clocked in at 870ms over 12 months. That’s much faster than the average of 1059ms.

Additional features:

  • Free domain
  • No hidden fees or clauses
  • A great customized control panel
  • Easy installation of apps and CMSs

DreamHost is a bit more expensive than other web hosting providers, though. DreamHost pricing starts out at $7.95 per month if you want to commit to them for three years. The one year package will cost you $9.95 each month, and their monthly plan is $12.49 each month.

The company also offers a 97-day money back guarantee, which is much longer than most web hosts offer their customers.

 

All 30 web hosting providers we’ve reviewed


RANK WEB HOST COST SUPPORT UPTIME LOAD TIME RATING
1 HostGator Cloud $2.99/mo 10/10 99.99% 504ms ★★★★★
2 SiteGround $3.95/mo 10/10 99.98% 483ms ★★★★★
3 A2 Hosting $3.92/mo 10/10 99.94% 392ms ★★★★
4 InMotion Hosting $2.95/mo 10/10 99.97% 644ms ★★★★
5 BlueHost $2.95/mo 10/10 99.98% 510ms ★★★★
6 ASmallOrange $5.92/mo 9/10 99.94% 679ms ★★★★
7 Site5 Hosting $6.95/mo 9/10 99.95% 730ms ★★★
8 GreenGeeks $3.95/mo 8/10 99.95% 1032ms ★★★
9 HostPapa $3.95/mo 9/10 99.97% 1047ms ★★★
10 DreamHost $4.95/mo 8/10 99.76% 870ms ★★★
11 MDD Hosting $3.00/mo 8/10 99.95% 635ms ★★★
12 LunarPages $3.95/mo 7/10 99.99% 721ms ★★★
13 WebHostingHub $2.99/mo 7/10 99.90% 773ms ★★★
14 iPage $1.99/mo 8/10 99.94% 881ms ★★★
15 HostGator shared $3.95/mo 7/10 99.99% 846ms ★★★
16 MidPhase $4.17/mo 8/10 99.99% 1214ms ★★
17 WestHost $4.80/mo 7/10 99.90% 902ms ★★
18 HostMonster $4.95/mo 8/10 99.91% 1095ms ★★
19 HostNine $6.99/mo 8/10 99.68% 705ms ★★
20 HostRocket $5.99/mo 8/10 99.62% 922ms ★★
21 JustHost $3.95/mo 7/10 99.82% 1384ms ★★
22 IX Web Hosting $3.95/mo 7/10 99.70% 938ms
23 Hosting24 $3.99/mo 7/10 99.94% 1557ms
24 TsoHost $2.99/mo 7/10 99.90% 1688ms
25 FatCow $4.01/mo 9/10 99.75% 1441ms
26 Arvixe $7.00/mo 6/10 99.89% 3312ms
27 WebHostingBuzz $4.95/mo 10/10 98.74% 1971ms
28 WebHostingPad $1.99/mo 9/10 95.99% 1907ms
29 HostMetro $2.95/mo 8/10 99.30% 2199ms
30 Ehost $2.75/mo 8/10 99.99% 548ms no longer available

What is Web Hosting and Domain Names?

It’s pretty easy to get web hosting and domain names confused with one another.

A domain name gives you ownership and the rights to your website name once you register it. No one else can create a site with the same name as yours since you are the one who has registered the domain.

However, you won’t be able to put anything on your website unless you have a web host.

Web hosting refers to the huge server that stores the data and files that make up your website. Site files are the same kinds of files you can find stored on your own computer, like .jpg or .png images. Website files are also structured with .php or .html files, which serve as the backbone of a web page.

Web hosting providers usually rent out access to their servers and handle server maintenance for a monthly fee, although you can also purchase your own servers to self-host your site.

This is far more expensive.

When a site visitor types your domain name into their browser, their device communicates with your web host’s server. The server then sends all of your site files to their browser, which appears as your full site. Without web hosting, your site files would have no place to be stored.

How do I Choose a Web Hosting?

Different types of web hosting cost different amounts, but you can get a pretty good host without breaking the bank.

Aside from choosing and paying for a domain name, you’ll also have to choose and pay for a web host. The great thing about web hosting is that you can customize your experience to suit your budget and website needs.

The cost of web hosting will depend on the web host that you choose and the method of web hosting that works best for you. You can pay as little as $5 per month for a web host, and you can get a pretty high-quality host for less than $10 per month.

However, prices can vary from $2 per month to thousands of dollars each month. The cheapest kind of web hosting is definitely shared hosting, which I’ll explain more about later.

If you don’t have tons of traffic on your site, this is the most efficient hosting method. If you plan on getting high amounts of visitors, look into other hosting methods, such as a dedicated server. With Bluehost, you can get basic shared web hosting for as low as $2.95 per month.

It’s also important to note that you can find free web hosting if you don’t mind having a subdomain at the end of your domain name. With WordPress, for example, this will be “.wordpress.com.”

free web hosting on wordpress.com

Why Uptime and Load Time Matters

Uptime and load time matter because they affect traffic, which can, in turn, affect your overall revenue.

You’ve got to keep an eye on both of these metrics because they indicate your site’s quality of performance. Uptime refers to the total time that your website is up and running with no problems. Downtime refers to when the time when your website is offline and unavailable to visitors and potential customers.

website uptime is important

Any time your website isn’t running, you’re losing money.

At the same time, if you have a slow load time, your bounce rate will be off the charts. People don’t want to wait forever for web pages to load. In fact, they won’t wait longer than 3 seconds if they’re using a mobile device to browse, and more pageviews happen on mobile than on desktop.

That’s why you should make sure that your load times are fast and that your uptime is high.

What is Shared Hosting?

Shared hosting consists of multiple websites on the same web server owned by the web host.

This is easily the most popular (and cheapest) method of web hosting. However, if your site has high traffic, you might not want to go with shared hosting. Sometimes, resources aren’t shared equally when it comes to this hosting method.

anatomy of shared hosting
Shared hosting explained (by WebHostingSecretsRevealed)

Remember how I told you that a server provides resources for storing files? Well, these resources, like hard drive space and RAM, can slow down if a site you’re sharing the server with is receiving tons of visitors or has incorrect coding.

This can lead to your website going down or experiencing super slow load times, so only go with shared hosting if your revenue doesn’t depend on your site’s performance (or if you don’t receive gobs of traffic).

What is Cloud Hosting?

Unlike shared hosting that relies on one server, cloud hosting uses a cluster of servers that work together to store your website’s files and data.

Cloud-based hosting is great because it’s more efficient and secure than other hosting methods.These cloud systems protect your site against attacks better than traditional hosting systems because all the resources of multiple servers are in one virtual network.

Since the servers are virtual, clients only pay for what they need and use. And if a physical server connected to the cloud goes offline or malfunctions, the virtual servers won’t be affected.

cloud hosting

Think of it as a pay-as-you-go cell phone plan: you’ll never pay for resources you don’t need. And, if you need more to cover a jump in traffic, all you’ve got to do is pay a bit more money for that period of time.

What is WordPress Hosting?

WordPress hosting is for WordPress websites only. It’s fast because every aspect of WordPress servers has been optimized for setting up WordPress.

Your loading speeds will be much faster on WordPress in comparison to some other shared hosting sites. This is also true for your uptime. It’s also more secure because you’ve got a support team of WordPress experts to back you up if your website is attacked. Plus, your server will always be up to date.

WordPress is a bit less customizable than other hosts, though. For example, certain plugins aren’t permitted, and some plugins can’t be altered. Also, if you choose WordPress as your host, then you will also have to use WordPress as your CMS; it won’t allow you to use an outside CMS.

Site Transfers

What if you pick a web host only to find that you don’t like it? Site transfers allow you to move your website to another host.

Moving to another website consists of transferring the website’s files and databases, configuring your site with the new host, and directing your domain’s DNS to the new host. Once you pick a new site host, they can usually help you out with this process. The cost will depend on the host you’re switching to, but it will probably be anywhere from $150-$400.

But some web hosts on our list, like GreenGeeks and HostGator, offer free web transfers.

GreenGeeks web transfer

For paid transfers, you can usually transfer more than one site. It’s only $149.99 to migrate as many as five websites and 20 email accounts to Bluehost.

Bluehost site transfer

The site transfer will usually take a few days.

For a host like HostPapa, it will take 5 to 7 days to complete a site transfer. They recommend modifying DNS entries before starting the transfer so that it takes less time.

They can also update your DNS entries, but this service will add 24 to 72 hours before your site becomes live. With A2 Hosting, it’ll take anywhere from 2 to 4 days.

About our Review process

Unlike other sites, we actually pay for and sign up for web hosting.

We break down information about available packages and services, hidden fees, payment methods, and more. When we look at a web host, we start by reading over their terms of agreement to find out if there are any hidden, unfair terms that consumers should know about.

Then, we take a look at what kind of customer support they offer, whether it’s live chat, phone, ticket, or email. Once we get a test site up and running, we evaluate the user interface of the host’s control panel and the total activation time.

We also monitor our site performance by plugging our domain names into Pingdom to look at speed and uptime.

Pingdom speed and uptime tracking

We look at how fast sites load in certain countries and across certain devices. Our reviews also look at the quality of customer support for each host. We actually contact each host to see how long they take to respond and whether or not they are friendly and helpful.

Based on everything we look over, we assign a total rating for each host that ranges from 0 to 10.

To calculate this rating, we use the following weighting:

  • Support is rated by 0/10 (Weighted 25% of the overall rating)
  • Price is rated by 0/10 (Weighted 25% of the overall rating)
  • Uptime is rated by 0/10 (Weighted 25% of the overall rating)
  • Page load speed is rated by 0/10 (Weighted 25% of the overall rating)